Returns & Exchanges
We’ve got you covered this holiday season! For orders placed between 11/1 - 12/31, returns and exchanges are accepted through 1/31/2025. Just make sure your items are in their original condition, with tags still attached, and unworn — all in their original box or packaging.
Easy Returns, One Order at a Time
Each order needs to be returned separately. Combining returns from multiple orders could delay the process or prevent us from processing your return.
How to Return or Exchange
If you’re not totally in love with your Flowfa, you can request a return or exchange — as long as your order meets the eligibility criteria. Just remember: all returns and exchanges must go through our automated portal. We can’t accept returns without an approved return request.
Don’t Miss the Window
Returns must be submitted within 30 days of delivery. After that, we can’t accept them. And keep in mind: Final Sale or Last Chance items are not eligible for return or exchange.
We want you to be completely happy with your Flowfa experience, so if you need help, we’re just a click away!
Please reach out to customer service to process your return.